This is a lot more expensive than TGI Friday back in the States. I was starving when I got here, so that made me not care too much about the price. I ordered the chicken quesadillas which were pretty decent and though they were only appetizers, left me pleasantly full. In the group of people I went with though, my food arrived a full twenty minutes before anyone else's. My friend ordered calamari and she finally got it when the rest of us finished eating. The calamari was, however, quite yummy, though not worth the tremendous wait. We also made the mistake of asking for non-smoking, and so were effectively abandoned on the second floor. The service was really slow.
On principle, there is not a whole lot of positive I can say about this place. More overpriced than in the states, I think in Japan TGI Friday's is a bit of a more respected restaurant, as they have a wine list complete with wineries and dates. The portions are also way bigger. An appetizer would be a large meal. Drinks are on the pricy side, around 1000 yen and not very strong. Service was slow. The food was fine, greasy, standard. I would be surprised if they didn't import it all directly frozen from America.
Looking for run-of-the-mill no-brainer American food? Then TGIF is the place to go. The target market clearly is expat, and we suspect the uninformed/risk-averse who travel half-way around the world to cling to mainstream burgers, chicken fingers, spicy buffalo wings, iceberg lettuce salads, pasta, etc.
Basically what I characterize as mass market American fork food (portions all consumable using a fork only), are on the menu. Highlights include soft drinks and coffee which are unlimited and refillable, making this restaurant an extended hangout place to catch up with old friends or making new ones.
Wait staff speak English, and may even start a chat if they are not busy. Restaurant is split into smoking and non-smoking areas, given its bar patronage and much of the air overlaps and can potentially ruin your dining experience.
Maybe an average run of the mill no brainer American food but there are no Americans in sight working in the place. Another place that doesn't seem to hire foreigners. I haven't hadn definitive word on that yet but having some friends who speak Japanese fluently trying to fill out an application to see for sure. The staff is quite friendly and the food is good by greasy American standards.
An oasis of American cuisine in a strange, strange land. If you ever need to go back to America for an evening but don't feel like paying for an airplane, TGI Friday's is a decent substitution. I was pleasantly surprised to find that the food here is pretty much the same as in the U.S. Healthy burgers, crunchy shrimp and chips, and yummy sweet mixed drinks. Actually, the pesto pasta was dead on too - not watery or overdone. Just to be nit-picky - the salads have changed a bit. You will find more cheese and egg here then you are probably used to in America.
The Roppongi location was quite packed with tourists and expats - I hardly felt like I was in Japan anymore, except for the bilingual menu. The servers speak English very well.
Oh, and somehow they managed to bring all of that random junk over here and fix it to the walls - old college trophies, cowboy hats, rusted bicycles - you know what I mean.